As a manager, you will most definitely have an eclectic bunch of employees to manage during your career. You will definitely get your hardworking, self-motivated employees, but how do you manage challenging employees?

It’s not always easy to manage challenging employees, but it is possible and with these steps, you’ll be a more confident and effective leader.

• Evaluate

Before jumping into action, it’s vital that as a good manager, you take some time to evaluate the situation. This will help you gather a clear perspective as well as understand why or when these challenging employees act out or cause issues.

• Observe

In addition to observing them firsthand, gather input from other employees who work directly with the difficult employee. This observation period is a very important time to gather information so you can decide how best to handle the employee.

• Develop a Plan

After you evaluate and observe, it is time to decide whether you need to intervene with coaching, training or discipline.

Coaching is about behavior modification. Training is for developing skills and filling in the knowledge gaps that may be contributing to the problematic issues. Disciplinary action will be for immediate improvement to the employee’s behavior and must incorporate the human resources department.

This step is another crucial time, so that when you do address the challenging employee, you do it professionally and effectively.

• Create a Solution

Now that you are ready to address your employee, it’s important to remember it is best to develop a solution with them. It is important the employee knows exactly why their behavior or performance is not acceptable, and it’s also necessary to create the ultimate solution together. This will help your employee adhere to your solutions and give them a better chance at being a positive and productive employee for your team.

Manage Your Employees & Lead Them to Success

For more tips on how to be the best manager for your team, no matter who you have working for you, contact Pro Talent Group.